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Patient Bill of Rights

Rights of the Patient

  1. PATIENTS ARE ENTITLED TO RECEIVE ADEQUATE MEDICAL ATTENTION BY PERSONAL WITH ADEQUATE PREPARATION ACCORDING TO YOUR HEALTH NEEDS. (Ley General de Salud Artículos 51 y 89. Reglamento de la Ley General de Salud en materia de prestacion de servicios de atención médica, articulos 21 y 48)

  2. RECEIVE TREATMENT WITH DIGNITY AND RESPECT BY THE PHYSICIAN, NURSE AND PERSONAL THAT CONSIDER YOUR CULTURAL CONDITIONS, GENDER AND MODESTY. (Ley General de Salud Articulos 51 y 83. Reglamento de la Ley General de Salud en materia de prestacion de servicios de atenccion medica, Articulos 25 y 48)
  1. RECEIVE CLEAR, TIMELY AND ACCURATE INFORMATION. THE TREATING PHYSICIAN MUST PROVIDE COMPLETE INFORMATION ABOUT YOUR DIAGNOSIS, PROGNOSIS AND TREATMENT; AND ALWAYS EXPLAIN IN A CLEAR AND UNDERSTANDABLE MANNER. (Reglamento de la Ley General de Salud en materia de prestacion de servicios de atencion medica, Articulos 29 y 30. NOM- 16855A1- 1998, del Expediente Clinico, numeral 5.5)
  1. THE FREEDOM TO DECIDE ON YOUR ATTENTION — EITHER THE PATIENT OR THE PERSON RESPONSIBLE TO MAKE YOUR DECISIONS — WITHOUT ANY TYPE OF PRESSURE TO ACCEPT OR REJECT ANY THERAPY OR PROCEDURES OFFERED. (Reglamento de la Ley General de Salud en materia de prestacion de servicios de atencior medica, Art. 80. NOM -16855/11-1998, del Expediente Clinico, numerales 4.2 y 10.1.1. Anteproyecto del codigo, Guia de Bioetica de conducta profesional de la SSA, Art. 4, Fracc. 4.3. Declaracion de Lisboa de la Asociacidn Medica Mundial sobre los Derechos del Paciente” del 9 de Enero de 1995, apartado del punto numero 10)
  1. FOR THE PATIENT OR THE PERSON RESPONSIBLE FOR THE PATIENT TO GIVE OR DENY CONSENT IN WRITING WHILE BEING VALIDLY INFORMED (INFORMED CONSENT). (Ley General de Salud, Art. 100 Fracc. IV 320 y 321. Reglamento de la Ley General de Salud en materia de Prestacion de servicio medicos, Articulos 80 y 81. NOM-168-SSA1-1998, del Expediente Numerales 42 y 10.1.1)
  1. BE TREATED WITH CONFIDENTIALITY. ALL THE INFORMATION GIVEN TO YOUR DOCTOR IS TO BE TAKEN IN STRICT CONFIDENCE AND NOT NOT TO BE DISCLOSED WITHOUT THE EXPRESS PERMISSION FROM YOU. (NOM -16855A1-1998, del Expediente Clinico, Numeral 5,6. ley Reglamentaria del Art. 5° Constitucional relativo al ejercicio de las Profesiones en el Distnto Federal, Art. 36. Ley General de Salud, Articulos 136, 137 y 138. Reglamento de la Ley General de Salud en materia de prestacion de servicios de atencion medica, Articulos 19 y 35)

  2. HAVE THE OPTION OF A SECOND OPINION. YOU ARE ENTITLED TO WRITTEN INFORMATION THAT YOU WOULD NEED IN ORDER TO OBTAIN A SECOND OPINION ON THE DIAGNOSIS, PROGNOSIS AND TREATMENT RELATED TO YOUR HEALTH. (Reglamento de la Ley General de Salud en materia de prestacion de servicios de atencion medica, Articulos 29 y 30. NOM -16855/11-1998, del Expediente Numerales 4.9 y 5.5)

  3. RECEIVE EMERGENCY MEDICAL ATTENTION. WHEN YOUR LIFE IS IN DANGER, OR THE DANGER OF ORGAN LOSS OR FUNCTION, PATIENTS HAVE THE RIGHT TO URGENT MEDICAL CARE BY A DOCTOR, IN ANY HEALTH FACILITY — PUBLIC OR PRIVATE — TO STABILIZE THE CONDITION. (Ley General de Salud, Art. 55, Reglamento de la Ley General de Salud en materia de prestacion de servicios de atencion medica, Articulos 71 y 73). Codigo penal de Jalisco, Capitulo 2, art. 161.

  4. HAVE A CLINICAL FILE. THE PATIENT IS ENTITLED TO HAVE A COMPREHENSIVE HEALTH FILE, AND THAT IT BE CLEAR, PRECISE, AND COMPLETE. IT MUST MEET THE REQUIREMENTS OF THE MEXICAN LAW, NOM 168 -SSA -1998. WHEN YOU REQUEST IN WRITING, YOU HAVE THE RIGHT TO RECEIVE A CLINICAL SUMMARY. (Reglamento de la Ley General de Salud en materia de prestacion de serviclos de atencion medica, Art. 32. NOM -16855A1-1998, del Expediente Clinico)

  5. RESPONSE WHEN DISSATISFIED WITH MEDICAL ATTENTION. YOU HAVE THE HAVE THE RIGHT TO BE HEARD AND RECEIVE AN ANSWER FROM THE CORRESPONDING AUTHORITY. YOU ALSO HAVE THE RIGHT TO HAVE A JUDICIAL ALTERNATIVE MEANS IF NECESSARY TO RESOLVE A DISPUTE WITH HEALTH PERSONAL. (Ley General de Salud en materia de prestacion de servicios de atencion medica, Articulos 19, 51 y 52. Decreto de la Comision Nacional de Arbitraje Medico, articulos 2, 3, 4 y13.)

Dr. Samuel Thelin